Royal CaribbeanSenior Product Designer
Royal Caribbean Cruises
Mobile booking and onboard experiences for cruise guests on Caribbean and Mediterranean routes.
In their words
We were fortunate to work with Doug on our latest product launch. His creativity, expertise, and passion for design shone through in every detail. He elevated the entire team's standard of craft.
- / Role
- Senior Product Designer
- / Duration
- 1 year
- / Team
- Cross-functional US + LATAM
- / Year
- Aug 2017 — Nov 2018
The impact
One mobile journey that follows guests from booking to disembarkation, built to hold up at sea.
Context
Cruise guests of every age and every comfort level with technology spend a week aboard with patchy connectivity. I designed booking and the onboard experience to work for all of them.
What I did
- 01
Mobile booking — flows across destinations and stateroom types.
- 02
Onboard experience — schedules, dining, excursions and balances that work on intermittent Wi-Fi.
- 03
Remote collaboration — with US product and engineering at Royal Caribbean HQ.
- Sketch
- iOS
- Android
- Prototyping
- Cross-cultural collaboration